Column: USDA launches new navigation tools on Farmers.gov

The old saying, “the customer is always right” may hold true as a best practice for business, but it just rarely seems to apply to services provided by the government. In my many conversations with farmers in Central Washington, it is clear that one of the biggest challenges they face remains the availability of labor. If the current federal H-2A legal agriculture labor program were compared to a restaurant, then farmers would be frustrated customers demanding to speak with the management, not because they are finnicky eaters, but due to the poor service they typically receive. It is no secret...